| Return Policy The following policies are applicable as long as the items are returned within 30 days and are UNUSED in original packaging, are defective due to manufacturing, or were incorrectly shipped. Please note that traces of sprays of any sort will void the below detailed Return Option, and/or any other future return option. Our Guarantee We want you to be totally satisfied with your purchase, which is why we offer a 30-day money back guarantee. Which means if you are not happy with your order, we will happily refund you the product costs that you were charged minus 25%. Customers are responsible for shipping costs. If you encounter any manufacturing defects, please contact us immediately. Do NOT accept damaged goods from a freight carrier until the delivery agent has noted on delivery receipt or freight bill the nature and extent of the damages. Return Option In the event that you need to return a purchase, please call or email our Customer Service Department. We will issue you a return authorization number (RAN), and we will detail the item(s) that you need to return. We have the right to refuse a return that has been shipped without the RAN, and/or not including the correct documentation. Goods must be return shipped within 30 days of shipping date. Only return the authorized item (legs, game etc.)Use the original packaging and enclose the original documentation. Write the return authorization number (RAN) on the address label on the box. Manufacturer Warranty All game tables and products are backed and governed by the manufacturer's warranty. All warranty situations will be handled by the manufacturer and are subject to any changes put forth by the manufacturer. Please note that we will take payment of your purchase before shipping your item out to you. Your use and purchase from this site binds you to our purchasing policy and you agree that you have read and agreed to all of our policies including those of warranty, shipping and returns. Refund Information Please allow time for shipping, inspection, and up to two additional business days to process your refund. Customers will not be issued a refund without first calling or emailing our Customer Service department to receive an authorization number and the correct address to send the return. Customer Service: 800-430-1020 |
|
|